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LIVE ANSWERING SERVICE
Standard Message
Messages will be taken by each caller; name, address, telephone number and reason for call. The message will be dispatched to you via phone, pager, e-mail or fax, depending on your preference.
Home Health Care
Your patients are your business. Why rely on a cell phone or an answering machine to answer their call? Let Bennett Communication Solutions answer your calls during lunch time, after hours & weekends or when your receptionist is sick. We can screen the calls and dispatch emergencies to the on-call nurse. Calls that do not require immediate assistance can be faxed or e-mailed to your office for future follow-up.
Attendance Lines
Are absentee call-offs taxing your administrative or supervisory staff? Our agents will answer your employee reporting line and issue a reference number to each employee calling in late or absent. The call record along with the reference numbers are immediately e-mailed to your office so you know who will not be at work when the shift begins.
Elevator Phone Monitoring
Does your building or business have an elevator? Bennett Communication solutions can monitor the phone line/call button for potential problems. In the event of an emergency, we will contact the authorities, building maintenance personnel or the elevator company to advise them of the problem.
After-hour Urgent Care
Your patients rely on you for medical care. However, their symptoms don’t necessarily develop Monday-Friday between 9a-5p. Let BCS answer your patients after hour calls for you. Calls that require medical attention can be given to the on-call physician while calls not requiring immediate attention will be faxed to your office for future follow up.
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